Accelerate the Learning Curve for Field Technicians

Accelerate the Learning Curve for Field Technicians

Crosscheck helps technology companies onboard new technicians faster and cross-train experienced techs.

Solutions to Bridge the Skills Gap

If your company’s solutions require on-site installation, repair, or maintenance, then you know how difficult it is to train up new technicians.  Crosscheck helps companies create training and coaching programs to accelerate new hires’ time-to-productivity, without sacrificing quality.

Watch the video for more.

OUR SERVICES

Crosscheck helps clients develop and deploy internal training programs, including:

INSTRUCTOR-LED
WORKSHOPS

We will create high quality course materials and train your instructors to deliver engaging, interactive, hands-on experiences.

ON-DEMAND
VIDEOS & E-LEARNING

Our team will produce multimedia and interactive training materials that technicians can access any time, during training or in the field.

COACHING &
MENTORING PROGRAMS

We help companies transfer knowledge from senior to junior staff, and prepare team members to serve as effective coaches and mentors.

PRODUCT & PROCESS
DOCUMENTATION

Crosscheck will capture your SOPs and product information and develop clear, well-organized job aids in digital or print format.

Upgrade Your Technician Training

Crosscheck will help you develop a program that addresses technicians’ training needs from their first day on the job to working independently and eventually leading a team. This includes:

  • Conducting a job task analysis to identify essential skills for techs at different levels.
  • Designing technician onboarding and cross-training workshops to prepare for new roles.
  • Building a product knowledge base and process documentation for quick reference in the field.
  • Creating skills assessments to ensure every technician is evaluated consistently, accurately, and fairly.
  • Providing management, client communication, and coaching skills training when they’re ready to take the lead.

A FULL RANGE OF TRAINING SOLUTIONS

Crosscheck can support your company in other areas of training including:

Technical Sales Training

Prepare technicians to install, repair and maintain your solutions in the field.

CUSTOM TRAINING DEVELOPMENT

Create training on products, processes, and more for your customers and staff.

EXPLAINER VIDEOS & EDUCATIONAL MARKETING

Produce high-quality videos and educational content to engage prospects.

Thank you for your interest in our field technician training development services!

We would love to hear from you and answer any questions you may have.

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